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Vigil Memory Care
Memory Care FAQ
When family is visiting in the resident’s room, or the resident is out of the room – should we leave the switch off?
Downloads
Marketing Materials
Maintenance
How to Manage Low Battery Notifications
Managing Device Not Found Notifications
Maintenance Calls Tab
How to add Maintenance Notes
How to Search Maintenance Notes
Maintenance Call Types and What They Mean
Product Installation Instructions
Pagers & Paging
Paging Plan Report
How to Use a Pager (Video)
RoamAlert
How to Add a RoamAlert ID Tag into the Vigil Software
How to Change the RoamAlert Keypad Code (ECO)
How to Change the RoamAlert Keypad Code (ID)
Training Videos
How to use Vigil Mobile - Caregivers (Video)
How to Use the Vigil Mini Pendant (Video)
How to Use a Pager (Video)
Caregiver Training on the Vigil Memory Care System (Video)
How to Set the Room Rules for the Vigil Memory Care System (Video)
How to use the Staff Response Time Report (Video)
How to use a Wireless Sensor Outlet (Video)
What is a (DNF) Device Not Found? (Video)
General Introduction of the Vigil System (Video)
Vigil Pagers and Paging Plans - Basic Management
How to Change a Pendant Battery
Vigil Mobile - Mobile Staff Assist Call
User Manuals
User Manual Downloads - All Products
Vigil Memory Care
Caregiver Training on the Vigil Memory Care System (Video)
Vigil Mobile
How to use Vigil Mobile - Caregivers (Video)
Why do I keep getting logged out of Vigil Mobile?
How to Create a Message Group in Vigil Mobile
How to Change your Vigil Mobile Password
Vigil Mobile Hidden Calls
What is Vigil Mobile?
Where Can I Get Vigil Mobile?
Vigil Remote Software
How to Search Maintenance Notes
Setting Up Vigil Remote
Adding a Pendant in the Vigil Software
Adding a Wireless Nurse Call/Assist in Vigil Remote
Adding a Wireless Emergency Pull in Vigil Remote
Replacing a Pendant in the Vigil Software
Replacing a Wireless Emergency Pull Station in the Vigil Software
Adding a Wireless Sensor Outlet to the Vigil Software
Replacing a Wireless Sensor Outlet in the Vigil Software
Replacing a Wireless Nurse Call/Assist in Vigil Remote
Setting Active Door Times
Changing a Password in the Vigil Remote Software
Adding Usernames in the Vigil Remote Software
Paging Plan Report
How to add Maintenance Notes
Vigil Wireless
Raising/Clearing calls with a Mini Pendant
Approved Batteries for the Vigil Wireless System
How to Use the Vigil Mini Pendant (Video)
How to use a Wireless Sensor Outlet (Video)
How to Mark a Wireless Device as Away
Troubleshooting Steps for Vigil Pendants
Vingcard Access Control
When family is visiting in the resident’s room, or the resident is out of the room – should we leave the switch off?
No. The staff switch should always be in the ON position unless a staff member is in the room.
