Vigil Remote is an application that allows users to view calls, run reports and make changes to the Vigil System. This guide explains the steps required to install the Vigil Remote software applications on computers residing on the same local area network as the Vigil Central Computer.
The software installation should be done by your facility’s IT personnel as these steps may require administrator privileges. Please follow the steps below in order and call Vigil Customer Support (877-850-1122) if you require assistance.
Steps
- Open your Windows Start Menu and select “Run” or search for and select “Run” in the Windows Search Box. You can also open the Run Menu by pressing “ + R” on your keyboard.
- Type in \\VIGILCOMPUTERNAMEHERE or the IP Address assigned to VIGILCOMPUTERNAMEHERE. Please note that you will need to replace VIGILCOMPUTERNAMEHERE with the name or IP address of your Vigil Central Computer. If prompted for network credentials and you do not know the username or password please contact your IT person or the Vigil Support Line (877-850-1122).
- Open the folder labeled “Vigil Remote”
- Right Click VigilRemote application file and choose “Send to Desktop”. Please ensure you are using the Vigil Remote application file and not the configuration file. This should create a shortcut on the workstation’s desktop.
- Double click the shortcut and confirm that it starts the Vigil Remote application. If prompted by a firewall to unblock or add an exception select “yes”, “allow” or “unblock”.
